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Support and Customer Engagement

Delivering unmatched flexibilty and security, with tools tailored to help startups to large scale organisations solve problems and provide better customer experience

 

Rescue 1

LMI Rescue Blue HEX

Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime.

A secure, standalone co-browsing solution that lets customer-facing teams jointly navigate any web page with customers in real time. And zero-download, video-based support solution that allows IT and field service teams to seamlessly support equipment and environments remotely.

Rescue scales to deliver flexible, reliable remote support no matter how big your business is – or how fast it grows. It’s about more than tackling tech issues. It’s about saving time and money, and boosting efficiencies across your company.

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GoToAssist

GoToAssist Horizontal Logotype Lockup4x

Resolve issues by delivering web-based support to customers, end users, computers and servers.

Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.

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Bold360 

LMI Bold360 Blue HEX

A conversational chatbot and virtual customer assistant solution to help engage with customers. Bold360 brings the best of AI chatbots and human support together so your customers and employees get what they need the first time, every time. Deliver exceptional experiences and solve problems faster with Bold360.  

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